I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light on the hub. So now in a house with nine rooms I have wifi in one room. Now when I got home today I was met with no internet and a Red - 5239893. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I've restarted it, called the support line. I have tried the WiFi troubleshooting and still nothing. Thank you. I have: - turned it on and off at the wall. It may also flash green when the Hub is performing a software update. Flashing red light – It explains there is an issue with the telephone system; check all the connections. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. These light indicates whether the Super Hub 2 is able to make a wireless connection. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. Kind regards Mark. 1 Kudo ReplyVirgin emailed me about their great new Hub 5 and if I wanted it. The blue light usually flashes when the WPS button is pressed and the Hub is searching for a new device. Flashing White – Booting/Connecting; Stable White – Connected; Flashing Red -telephone connection issue When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. Virgin Media Forums Agent Carley 0 Kudos Reply. Click next. The hub flashing red light. Tudor. Phone. After it, navigate to the Admin settings and restart your Virgin Box. This is what you'll see when the Hub’s working normally. g better router features, better WiFi etc (although you could just use your own access points for WiFi alone). No devices are working after waiting a good 20 minutes. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but can’t seem to find anyone detailing this happening. com If it’s red, this indicates that there’s a problem with your WiFi connection. A week later. 02-02-2023 02:25 - edited 02-02-2023 02:25. It isn't on during normal use, but turns red if there is a problem. on 06-12-2021 12:09. Home Phone. . 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi Sunday Red power light on the Virgin Media Hub 3. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or. To troubleshoot the issue, you can: Check that your Virgin Media box is securely connected to the TV and mains power. Browse Virgin Media Virgin Media Community. 0. Sit down on the night having an important conversation with a colleague and boom. on 08-04-2023 10:07. This light flashes green when the Hub's downloading a software update. In Router Mode the power light should be white. The white power light turns on when the seat is turned on, indicating that the appliance is in use. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Reading other posts, I know I need a new modem. on 03-04-2023 09:06. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. Wait at least 5 minutes for it to finish. Adding an Extra Booster. I have already posted on here and Virgin have done nothing. on 07-05-2023 01:19. I have a Hub 4 but I have 2 separate networks for 2. 2. Did nothing, just the same solid white light. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. on 06-09-2023 10:32. It normally is not a hub problem, but a VM cable/cab/network problem. Stream from Virgin Media. 0 Kudos Reply. Red flashing LED means the hub has lost connection with the VM network. Virgin Media Super Hub 2. The phone light: If your phone service is provided by the Hub 3. Solid red: There’s an issue with the Hub 4. See full list on routerfreak. . Virgin Media Router Arrows Flashing Green; Virgin Media Green. This means that the Virgin Media Hub is on. When the connection light is flashing red and the power light is solid white you are ready to pair. This light flashes green when the Hub's downloading a software update. 5x red flashing light. The first thing that you need to do is that you need to register your device after you are done setting it up and then activate it to work properly. When I've booked appointments previously, the issue has f. It didn't solve the issue. Why is my virgin Hub 3. I followed all instructions and I can see green wifi icon and green light blinking. We would like to show you a description here but the site won’t allow us. As soon as the hub is ready, you will see the white power lamp. It will show what the Hub is doing. Super hub - Status lights and control buttons. 1 via ethernet cable and look at the power levels and log. Otherwise, go over the instructions again before contacting support. If the light ring flashes rapidly, it indicates that the WPS connection was unsuccessful and you should try again. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. It has done for over a couple of hours now. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. It will then start flashing orange and white as it tries to connect to the TalkTalk network. HUB 5 Flashing Blue Light. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 😯 It's almost 2 weeks. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. 3. Virgin Media. WiFi Light. • Then use the power switch to turn the unit back on. Had my Internet completely drop. I have a red light on the hub. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. Solid white (flashing): The Hub’s booting up. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 4Ghz and 5Ghz Wireless networks. LeeReset my hub 4 as suggested my VM staff on a call, now it is sitting alternating between flashing blue and flashing white. Check your router settings to enable WiFi. White power light is on and Ready light is off. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. Best done from a wired connection. Factory Reset Your Hub. 4. on 02-03-2023 19:38. If it's. Service status page doesn't return anything in my area. This means the hub has power to it, however, it isn’t getting WiFi signal. Keep it on. on 30-11-2022 19:19. Flashing White. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Hub has suddenly started flashing white and now flashing red. Sorry to hear about this! Just to clear things up here - the White box in - 5213380At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. ). Posted by 5 minutes ago. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into. Wait 5-10 minutes for the Hub to reboot itself. Sorry. Just keeps resorting back to flashing green. If you’re using a splitter, make sure that’s firmly connected, too. Blue flashing light for 2 days now. For Hub 3. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). A flashing red power light signals that there’s an issue that needs addressing. After it, click on the WPS. Hi . Dear Reece, The pod breath either blue or green sometimes white. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Should this be displayed for any length of time when the hub4 is first Plugged in. Virgin Media. Restart the hub. Please try the below : • Turn the power switch off on the back of the Hub. Wifi boosters are really hard for me to get connecting. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Plugged in hub 4 and it has the dreaded solid red ring. 168. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. Use a pen to press the reset button, and hold it for 10 seconds. Checking the Indicator Lights. The LED lights on your TalkTalk router indicate the current status of your internet connection. This means the Hub is on, but your WiFi isn’t. Sign in with username. The slow pulsing typically lasts up to 10 minutes before turning off when ready. 08-01-2023 22:03 - edited 08-01-2023 22:06. Options. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. on 01-05-2022 10:26. Wait a few minutes for the Hub to clear its settings and reboot. also pin reset. If you’ve got a permanent red power light. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. All wifi devices will now need reconnecting to the best SSID at each location. To fix it, check all the connections and ensure they are properly connected. We live on a bungalow so all ground level pods. on 09-08-2023 15:21. It used to intermittently change between white and orange but now it stays orange all the time. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Networking and WiFi. Stream from. The WAN light indicates the connection between your Hub and the Virgin Media network. Hello, my wifi pod is not working anymore. Best try getting it activated again, sometimes it does not work first time. Logging into the advanced settings (IP address in browser) says internet has registration failure. 2 – Wait for 1 to 2 minutes. 1, sign on and put it into modem mode. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. 4GHz one to whatever, and the 5GHz one to something else. The SSIDs must be the same and broadcast enabled. WPS Button (WiFi Protected Set Up) This can be used in conjunction with WPS enabled wireless devices to connect to your home network. Possibly not activated properly call. So far so simple. We would like to show you a description here but the site won’t allow us. White power light is on and Internet lights are flashing. White power light is on and Internet lights are off. You would push-fit the cable from your 'Quick Start' kit onto the connector pointing. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. It shows the slow flashing white light, it doesn’t connect to the new router, and if I try to add it via the Connect app, it says that the pod is unreachable and just tells me to position it in a. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. on 30-09-2020 17:56. and the orange light is still on. KieranNana. The Passphrases of the SSIDs must match. Regards, Daniel. I have made sure every connection is fitted properly and even tried multiple Ethernet ports (just in case). Hi, My virgin WiFi Hub 3. Anonymous. Had my Internet completely drop. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. Internet LED. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. Or buy a Mifi home router open to any network (~£50) and then get a data SIM - look at Smarty - for an example. We would like to show you a description here but the site won’t allow us. Hub 5 issues [Telephony (diasbled) and constant flashing green light on the hub] on 01-08-2022 12:16 After having two hub4s brick, a technician came round today (6 days after logging the call - I work from home, so I need access to the internet 24/7 and had to fork out £140 to purchase a mobile sim modem to see me through the excessive wait). . . Make sure that the cable is well connected to the splitter. same for disney etc. Depress the pinhole switch for a timed 60 seconds then release. Any attempt to reset or hard reset it have failed and. on 24-07-2022 14:45. If you're existing and it was previously working, check the. Users should wait for at least 5 minutes for the boot-up process to. We would like to show you a description here but the site won’t allow us. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 168. That has to be done first before you can change the name and password. Flashing white light: When the Hub is booting up, it displays a flashing white light. Tried reseting multiple times but that didn't work. Head over to wireless, and change the SSID of the 2. After spending 8 hours of waiting it's. Internet has been down for a day, our router is flashing yellow. Forum; Apps. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. Try calling the equipment activation number they may be able to help. It normally is white, but if there is an issue it will change to red. Options. If the power button is flashing amber your hub is in recovery mode. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. The orange light on Virgin Media Hub 3 indicates a problem with the internet connection. The kit is in Modem Only mode and the service appears to be working just fine. WiFi Light. on 06-12-2021 12:09. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Joining in. Options. 168. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. The Hub should now operate. Since Friday morning I have been having intermittent issues with my internet/hub 4. Solid orange light on white hub. Now, disable both WPS options and click on save. hub4 light goes from solid white to flashing white. We would like to show you a description here but the site won’t allow us. The power light at the bottom of the device is the only light that should shine if everything is working normally. The Virgin Media Hub lights can tell you a lot about its status. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I'm not sure what else i can do to fix this any help would be amazing. Browse Virgin Media Virgin Media Community. Joining in. Re: Intelligent Wifi Hub Not Connecting. Hi all, I got up this morning to be greeted with my Hub 4 rebooting, thought that’s fine must be updating. Internet Light. You can use the Virgin Media Connect app to run a super-intelligent WiFi home scan. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. However it’s now been 2+ hours and it’s still stuck on this constant loop. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). . All the white cable is probably screwed in. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. It might flash or change colour when you first turn the Hub on or after a restart. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginOptions. Tried and followed all of the instructions but it's still red. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. This can last for anywhere up to 10. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. It’s just a yellow light remaining. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Teams meetings keep freezing. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light. Red flashing phone light. 0. It continued to flash. 1 & 2 Wireless. Red light: Hub 4's red light indicates a problem with your connection. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. Now, navigate to the Advanced Settings, then click on Wireless. Tudor. Options. If the power button is steady amber, it has a power issue, call Sky for help. If the power button is flashing white, your hub is installing a software upgrade. If you press the WPS button on the Virgin Media Hub 3. Unfortunately the WiFi pod has stopped working. Virgin media hub 4 constant white flashing. Please give me some advice to solve the issue. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Once your new Booster is. on 16-08-2022 20:39. Orange LED is ok. on 01-06-2023 18:59. My Virgin Media App. We would like to show you a description here but the site won’t allow us. I checked my router and it has a flashing blue light. If the internet light is off or flashing amber, run a diagnosis. long story short, I wake up during the night and start browsing the net. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. Regards, Daniel. It may be the Pod just needs to be re-activated. Booster and. Hi I have had the same issue. Ive tried restarts and repositioning but it seems as if this is pretty common problem without a firmware update to the pod itself. The red band on a Hub4 means no internet connection. That will involve a call to the support team. Get a clearer signal Interference can weaken your Hub’s powers, so it’s best to position it away from other electricalDisconnect all unneeded ethernet cables from the rear of the Hub. Post ReplyIt keeps flashing green and then flashing white and my connectivity is still in and out. 0 provides essential information about the device’s power status. Status in the router's web interface reads 'No RF signal detected' A router check tells me to check my coax cables (checked) and that my router temperature is normal. no idea what any of this means , will test the speed of wifi today when gaming Hold the pinhole reset button for 10 seconds on the back of the Hub. I can't reboot the router, I can't reset the router. g. It continued to flash. Stignasty2. 168. 0 & WiFi have worked fine since the initial set up 3 months ago. Try restarting your Virgin Media box. i have looked at the network log doesn't look good . It may be the Pod just needs to be re-activated. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. then will come back on. Virgin Media’s mighty Hub brings the magic right into your home. So you've got nothing to lose by trying unplugging and replugging the DC power jack repeatedly, and seeing if that works. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). It can take two resets, lasting 15 - 20 minutes in total, to regain connectivity. 0 flashing green?. No devices are working after waiting a good 20 minutes. on 05-09-2022 19:01. Flashing arrows doesn't always mean no connection. Hi All, I have a Hub 3. Green power light is flashing and WiFi light is green. It's a shame, had same issues in almost every way except it was a Refurbished Hub 4 ( Couldn't get 5 on Gig1) that got bricked after works on the road (turned red and then stuck on white) Eventually made the white light flash but it just stayed there even after waiting a while. Verizon router, flashing white light turns greenon 01-12-2022 23:05. Disconnect all ethernet cables from the Hub. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Home Phone. Hello. When the Hub is in router mode, it will be white. Options. We would like to show you a description here but the site won’t allow us. We are having to switch the Hub off and on numerous times a week, sometimes several times a day. 0800 953 9500. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Virgin Media Hub 4 Lights. It’s white when everything is working as it should. Thisnis the 2nd issue I've had and nits not even a full 12 mo the yet. On our wavelength. Ganzino.